Conference Calls
As businesses expand their client and employee locations, and the value of business conference calls increases, the importance of conducting productive conference calls in English takes on a new challenge - and new opportunity.
The Benefits of Conference Calls
Conference calls enable companies to connect people for a common purpose, without transportation and meeting costs. They also avoid the time-consuming lengthy group emails that often confuse employees less comfortable in English. Gathering people together from various locations with the technology of a simple telephone is a convenient way to replace training seminars, business meetings or presentations.
Weighing the Options
Employees often prefer listening to a spoken English presentation, over reading long and intimidating English documents. However, whereas English business emails can be read over and over again by employees not fluent in English, phone conferences demand the immediate comprehension of all participants. Here are some tips to assure the success of English Conference Calls in Israel:
- Preparation: Even before the actual call begins, consider emailing the participants a clear meeting agenda, to keep people focused, prepare them for the topic of discussion, and enable them to know if they missed a point. If possible, tell participants to log into Skype during the conference call so that they can alert the monitor of any issues by using Skype’s chat feature without interrupting the call. When you’re ready to start the call, begin on time and check that each member is ready either by doing your own short roll call, or by using a relatively inexpensive operator assisted service (calls participants, manages logistics, etc.)
- Combining Visual and Audio Mediums: Adding visuals such as a PowerPoint presentation through a web conferencing service can transform the whole experience for participants with language difficulties. Following the visual cues not only compensates for comprehension issues, but it also keeps participants engaged throughout the presentation.
- Clarity is the Key: Obviously, keep in mind that whenever dealing with an audience of multiple languages, clarity and focus are the keys to delivering a message successfully.
By following the tips above, you can ensure that your conference calls are productive, enjoyable, and as efficient as a face-to-face meeting.
